FAQ

What payment methods does Miyahxmalaysia accept for online purchases?

At Miyahxmalaysia, we offer a variety of convenient payment methods to make your online shopping experience as seamless as possible. We accept major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, we also offer the option to pay using popular digital wallets such as PayPal. For customers in Malaysia, we provide the convenience of local bank transfers and online banking through FPX. Rest assured that all payment transactions are securely processed to ensure the safety of your personal and financial information. If you have any specific payment-related queries, our customer service team is readily available to assist you. Shopping with us is not only enjoyable but also hassle-free when it comes to making payments.
How can I track my order from Miyahxmalaysia?

Tracking your order from Miyahxmalaysia is easy and convenient. Once your order has been processed and shipped, you will receive a unique tracking number via email. Simply click on the provided tracking link or enter the tracking number on our website to get real-time updates on the status and location of your package. You can also log in to your Miyahxmalaysia account to view the current status of your order. If you have any further questions or need assistance with tracking your order, our customer service team is available to help. We strive to provide a seamless and transparent shopping experience, and tracking your order is an important part of that commitment. Thank you for choosing Miyahxmalaysia for your cosmetics needs.
Does Miyahxmalaysia accept returns for cosmetics products?

No, Miyahxmalaysia does not accept returns for cosmetics products. Due to the nature of our products and for hygiene reasons, we are unable to accept returns or exchanges once the product has been opened or used. However, if you have received a damaged or defective product, please contact our customer service team within 7 days of receiving your order, and we will be happy to assist you with a replacement or refund. We take pride in ensuring the quality of our products, and your satisfaction is our top priority. Thank you for understanding our return policy.